Posted by & filed under Webinar.

The very popular and productive Webinar Wednesday’s series will be back for education season 2012-13.

March 27: Employee Classification, Wage and Hour Issues with Bob Heiferman & Rich Landau, Jackson Lewis:

Learn the difference between exempt and non-exempt employees; Time Keeping Issues-Why keeping an accurate record of worker’s time is important including working off the clock, working two different jobs for the same employer, calculating overtime; Employee Loans; Paycheck deductions (breakage, etc.); Payment for unused sick, vacation, and personal time after termination will also be covered. TARGET AUDIENCE: INTERMEDIATE; ADVANCED

Please click here to get your Season Pass and more information.

Posted by & filed under Webinar.

The very popular and productive Webinar Wednesday’s series will be back for education season 2012-13.

March 20: Advanced Professional Selling Skills with Tom Shay:

Are you a sales professional that wants to take their skills to a level that is above and beyond all of the competition? Participants will learn the nuances of true professional sales by improving their word selection, questions asked, and how to understand the hidden meanings in what a customer says. TARGET AUDIENCE: INTERMEDIATE; ADVANCED 

Please click here to get your Season Pass and more information.

Posted by & filed under Webinar.

The very popular and productive Webinar Wednesday’s series will be back for education season 2012-13.

March 13: Customer Service with Noah Rickum:

Customer Satisfaction is Worthless, Customer Loyalty is Priceless. Learn how to make customers love you, keep them coming back, and tell everyone they know. Topics include: Satisfied or loyal-which are your customers?; The Measurement for Loyalty; Three BIG Factors: Get Real, Get Friendly, and Get WOW! TARGET AUDIENCE: ALL 

Please click here to get your Season Pass and more information.